Solutions

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JLINC establishes data provenance for the enterprise
and a chain of custody for the user.

JLINC Labs provides backend services and white-label user-facing tools to help you manage your customer’s data in a GDPR compliant manner -- while helping you improve customer relationships in ways that ultimately drive sales.

We offer a suite of interoperable apps and services to help organizations both comply with GDPR and improve their customer retention. These include a Salesforce app, white-label user dashboard apps, and a backend data provenance service.

JLINC is the ONLY extensible solution for all 6 of the GDPR requirements for Personal Data Exchange Control:

  1. Transparent Consent
  2. Data Use Notification
  3. Data Rectification
  4. Data Portability
  5. Right to be Deleted
  6. User control over 3rd Party Data Sharing

Enterprise CRM

The JLINC Salesforce app provides a GDRP compliant extension to existing CRM implementation. It will provide a documented audit trail showing signed user agreement for each data transaction. The “plugin” can also be pre-configured with a list of standard 3rd party agreements under which data can be accepted and processed. A more advanced implementation on Heroku will operate as a software agent for the organization to interact with data rights holders (or their software agents) to automatically negotiate and complete ISAs and properly record them.

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JLINC Labs currently offers a beta Salesforce.com app and plans plugins for other popular CRMs (e.g  Microsoft Dynamics CRM, SAP, SugarCRM, and Oracle Sales Cloud CRM).

Dashboard App

The JLINC Dashboard App provides an easy to use interface for end users to pre-select from among standard terms, set preferences and manage data sharing. The Dashboard App then acts as a software agent for the user to automatically negotiate, sign and record ISAs on behalf of the user.

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Dashboard Apps will be offered for the Mac, Windows and Linux desktops, with mobile apps on the iOS and Android operating systems. An introductory version of the Dashboard runs in all standard web browsers.

Data Provenance Service

The JLINC platform keeps a record of completed ISAs between all parties. There are commonly two participants in any JLINC enabled data provenance transaction:

  • The Data Rights Holder—the entity that created or possesses author’s rights to the data included in the transaction.
  • The Data Custodian—an entity that receives data after having entered into an agreement (an ISA) as to the confidentiality and usage of that data.

Data Custodians need to be able to view the provenance of the data they receive (i.e. “where did this data come from?”). At the same time, the Data Rights Holder needs the ability to see the chain of custody of the data (i.e. “where has my data gone?”).

The Data Provenance Service keeps a living record of the data movement under the ISA and makes the information available to the parties involved in the transaction.

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Proof of Concept and GDPR Sandbox Propositions

JLINC Labs offers organizations with customers in the EU, a simple, easy to adopt solution to the new GDPR data privacy, consent and portability regulations using our Salesforce app and other CRM integrations.

GDPR & Privacy by Design

White paper by John Wunderlich

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